OSL Retail Inc.

  • Program and Database Manager – Residential New Construction

    Job Locations CA-ON-Toronto
    Job Post Information* : Posted Date 4 weeks ago(4 weeks ago)
    # of Openings
    Job Code
  • Overview

    Bell Canada – Program and Database Manager – Residential New Construction – GTA, Ontario

    The Bell Residential Services team is in the business of enabling customers to connect with people, information, and entertainment by delivering integrated products and service experience for consumers while enhancing competitiveness in the marketplace.  The team provides customers with Bell Home phone, local and long-distance services, Bell Internet, and amazing technologies such as Bell Fibe TV.   

    OSL is a dynamic, people-first company providing outsourced sales solutions for some of North America’s biggest Fortune 500 companies. We believe in great people doing greater things, every day. At OSL, we hire passionate people who are looking for their next challenging career move. Our people reflect the professionalism and willingness to adapt and learn new skills that make OSL a leading sales and operational organization.

    The Role

    As an OSL Program and Database Manager – Residential New Construction you will be responsible for tracking and meeting key deliverables on a project-by-project basis as they progress through their lifecycle.  Ensuring Bell services are available for end customer installation at the required time is critical to Bell’s success in this market segment. The successful candidate will maintain a Salesforce.com database with accurate information to allow for site tracking, reporting and prioritization.  Key deliverables will be met by working with various internal and external stakeholders such as Bell Sales & Marketing, Bell Network and the Builders / Developers constructing the residential locations. Understanding the needs and changing timelines of the residential Builders and Developers and working with the internal Bell teams to deliver under tight timelines is a crucial component of the job.  


    Key Responsibilities

    • Build and manage/update site entries in a Salesforce.com database
    • Review database accuracy and correct identified errors
    • Communicate on a regular basis with internal and external stakeholders to obtain updated site information
    • Conduct industry research to identify future projects, key trends and areas of opportunity
    • Prepare reports for planning and prioritization across geographical, segment and timeline filters
    • Co-ordinate information sharing across internal teams to ensure alignment on key milestones
    • Build strong working relationships with all stakeholders
    • Build and improve processes to drive increased speed x accuracy 


    • University degree, ideally in a business or engineering discipline
    • Proven track record of database management used to successful track and meet key milestones throughout a project lifecycle
    • Strong analytical capabilities
    • Excellent planning, prioritization and execution skills
    • Demonstrated ability of attention to detail in complex projects
    • Ability to build relationships quickly and use influence to accomplish tasks
    • Excellent written, oral, presentation and communication skills
    • Strong problem-solving skills, independent thought leadership
    • Excellent time management skills and a proven ability to meet tight deadlines
    • Bilingualism is an asset (English and French)

    Working Conditions

    • This position offers a base salary of $28 – 32 per hour

    Additional Information:

    Position Type: 12-month Contract

    Job Location: Canada - GTA


    If you’re excited to be a member of our team, please apply now. If you require further information before submitting your application, please contact careers@oslrs.com.



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