It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey.

The Company:

OSL was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity.

About the role:

The Travel Coordinator is responsible for tracking expenses, reconciling expenses, and booking all travel-related accommodation, flight, hotel, vehicle rentals for our field teams. The Travel Coordinator is also responsible for reviewing expenses and provides organizational and administrative support within that affects the Payroll Department, ultimately resulting in the process and procedures of internal payroll process.

 A little more about the role and responsibilities:

• Maintains receipts and enters them into our expense platform
• Reconciles expenses
• Manage inboxes, addressing employees’ inquiries in a timely manner
• Assist in the educating new hires on the basics of system usage and reiterating best practices for existing staff
• Provide input into the improvement of our expense and payroll processes
• Expense Auditing: reviewing expense submissions to ensure they align with the rules and requirements of OSL’s expense policy
• Tracking and reporting: Excel, ADP, Concur
• After hours/mixed support for booking hotel, Flight, and/or car reservations
• Prepare detailed itineraries for travelers, including all necessary information such as reservations, directions, etc.
• Obtains approval from leadership for travel requests and expenses that exceed established limits.
• Advise travelers of and assist with any need for specialized travel documents such as visas or passports
• Monitors and facilitates the use of company air travel credit cards, frequent flyer programs, and other applicable rewards and loyalty programs
• Researches and compares available travel and hotel accommodations to identify the best available option for each travel need
• Maintain expense platform settings and respond to ad-hoc tickets
• Assist with internal incentive logistical initiatives

Who we’re looking for:

• Excel skills
• SAP Concur experience is an asset
• ADP WFN experience is an asset
• Proficiency in MS Suite is an asset
• Egencia experience is an asset
• Self-starter who can work independently or in groups
• Ability to multitask
• Excellent interpersonal, organizational and time management skills
• Excellent communication skills and ability to work with internal stakeholders on payroll, expense, and travel issues
• Highly adaptive, organized, and detailed orientated
• Ability to work in a fast-paced environment
• Bilingual: ENGLISH and FRENCH considered an asset

What’s in it for you:

• Competitive base salary $45-$55K +bonus
• RRSP matching program
• Vacation plus additional flex days
• Comprehensive health, dental and life benefits
• Training and development opportunities to grow your career
• Named one of Canada’s Best Managed Companies
• A supportive workplace culture and work environment 
• Employee development programs

The Interview Process:

• Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.
• Step 2: The next step is a virtual conversation with the hiring manager.
• Step 3: The final step is an in-person interview with the hiring manager and extended team.

If this sounds like you and you are excited to be a member of our team, please apply now. 

We thank all interested applicants; however, only qualified candidates will be contacted.  This position requires successful completion of a criminal background check.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.  

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.