It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey.

OSL was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition.

The Company:

At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity. Our Vision to be the premier sales organization in North America by 2025, enriching the lives of all people and the communities we live in. Our Values, Belonging, Collaboration, Responsibility, Passion, Over Achievement, Innovation

About the role:

Reporting to the Director of Marketing, the Marketing Manager will support the execution of nationally driven programs, events and other local initiatives. Working closely with multiple teams and various internal and external partners, the Marketing Manager will ensure all current and future sales and marketing initiatives are effectively communicated to the field and to applicable stakeholders accurately, effectively and on time.

Principal Duties & Responsibilities:

• Design, implement, and optimize pricing strategies across OSL’s telecom operations.
• Drive continuous improvement by analyzing pricing performance and recommending data-driven adjustments.
• Oversee pricing updates across systems, channels, and teams to ensure accuracy and speed.
• Serve as the primary contact for telecom carrier partners regarding pricing, offers, and communications.
• Manage the Marketing team, providing coaching, direction, and professional development.
• Manage the creation or distribute all store support tools for Marketing, Merchandising and Promotions (Flags, Price Files, Cheat Sheets, In-Store Marketing, Carrier Events)
• Proactively identify issues with promotions, planograms or other in-store Marketing and/or Carrier initiatives.
• Oversee the creation of merchandising materials (in-store POP, signage, in-store videos, Digital Screen creatives) where applicable.
• Coordinate the deployment of supporting marketing materials and manage the corresponding logistics (POP, Dummies, Live Demo’s, and Signage).
• Prioritize team workloads and ensure timely execution of key initiatives.
• Collaborate cross-functionally with Operations, Carriers, Original Equipment Manufacturers and Clients to develop and deploy a launch plan for any new product and to ensure pricing and communications strategies are aligned.
• Continuously seek opportunities to improve and enhance the Pricing and Communication platform by using market research, strategic deployment methods and new technologies.
• Deliver regular reporting on pricing trends, carrier interactions, and team outcomes to the Director of Marketing.
• Ensure the price files within RQ and any other system are maintained with current data, pricing, and attributes regarding data points.

Candidate Qualifications:

• Minimum of 5 years’ experience in retail operations within the wireless space and in a managerial role.
• Strong Operational background with Sales experience in wireless / electronics retail.
• Ability to analyze and interpret and report on data is a must.
• Demonstrated advanced skills in Excel, pricing tools, and CRM systems.
• Effective time management skills and the ability to prioritize competing deadlines are a must.
• Must display strong written and verbal communication skills.
• MS Office proficiency is required.
• Able to work evenings and weekends as required to meet the needs of the business.

What We offer:

• A competitive base salary of $75k to $85k per year, plus bonus and other perks
• 3 weeks’ vacation plus additional flex days
• Comprehensive benefits
• RRSP Matching program
• Training and development opportunities to grow your career with one of Canada’s Best Managed Companies
• A supportive workplace culture and work environment 

Interview Process:

• Step 1:If your profile is a match, we will invite you for a first conversation with the recruiter
• Step 2: The next step is an in-person interview with the hiring manager
• Step 3: The final step is an interview with the Director of Marketing and potential panel

If this sounds like you and you’re excited to be a member of our team, please apply now.  We thank all interested applicants; however, only qualified candidates will be contacted.  This position requires successful completion of a criminal background check.  Click the apply button or visit our website Career Solutions Agency for Small & Large Business | OSL

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.  

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.