District Sales Manager | Hamilton Southwest

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

Drive Results & Impact Change:

As the District Sales Manager for Hamilton Southwest, who has teams that are working in Walmart stores across Hamilton, Brantford and the Surrounding areas, it is your responsibility to ensure your assigned district delivers excellence in customer experience and operations, supporting the OSL brand, adding value for our client, and meeting collective business objectives. Reporting to the Director for Sales and Operations for Central Canada, the District Sales Manager will lead by example and always create an environment where staff feel valued, can see opportunities for growth, and can function well as a team. You will primarily be responsible for leading and coaching a strong sales team within the Walmart stores, specifically, the Wireless department.

Where Expertise meets Execution: 

• Accomplish multi-product sales performance and operational objectives by recruiting, training, assigning, scheduling, coaching, and managing the performance of employees within the district.  
• Ensure you and your team are current on all operational guidelines, sales objectives, and product knowledge.  
• Proactively create strategies to recognize high-performing locations and motivate underperforming locations.  

• Empower your Wireless Managers with effective management skills and guide and coach the teams in building realistic action plans tailored to each team member. 
• Ensure all locations are staffed appropriately- support the hiring process of employees in all locations. 
• Follow proper procedures for onboarding and offboarding all employees as outlined by the Operations and Human Resources teams. 
• Lead by example and create an open-door environment that encourages teamwork and collaboration within your team and peer groups. 
• Know your leaders: Get to know each store manager and their teams to continuously build on and improve communication and expectations in each location. 
• Act with professionalism and integrity. 

What Sets You Apart: 

• Excellent oral and written communication skills and the ability to train and manage employees. 
• Must have a high level of interpersonal and customer service skills to work with others, motivate employees, and assign work as required. 
• Strong management, coaching, and leadership skills developed in a retail organization; in the wireless or electronics sectors considered an asset. 
• Minimum of 3-5 years of multi-unit experience is preferred; in wireless or electronics sectors considered an asset.  
• Ability to proactively recruit, interview, and hire team members and strategically build a team with a supporting succession plan. 
• Strong communication and presentation skills to effectively direct and motivate a variety of team members. 
• Detail-oriented and results-focused with a proven ability to manage multiple priorities with a demonstrated sense of urgency. 
• Advanced organization and future-planning skills with the ability to organize and schedule people and tasks. 
• Effective decision-making and problem-solving skills. 
• Computer aptitude with proficiency in Microsoft Office, Word, Excel, and Outlook. 
• Understanding of merchandising in a retail environment, knowledge of MODs (Planograms), and adherence to floor plans. 
• Proven ability to manage district fiscal budgets, forecast sales, and analyze retail metrics. 

• Capable of setting and communicating numerical and task-oriented goals for your team. 
• Flexible to work with your team including availability to support traditional retail hours, some holidays, and evenings/weekends based on the business needs. 

So, What’s in it For You?:

Competitive base salary range $90,000 - $95,000 that will reflect your relevant skills, individual strengths and experience.

Beyond the numbers, we’re proud to offer a holistic package that includes monthly car allowance and mileage expenses, bonus opportunities, room to grow, chances to be recognized, top-tier benefits, and perks that make coming to work something you can actually look forward to. We’re committed to supporting your success every step of the way.

Let’s chat about your Total Rewards:

• Generous time off: Start with 3 weeks of vacation, plus extra flex days to recharge.
• Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care.
• Retirement support: Company-sponsored savings plan to help build your financial future.
• Top-tier tools: Best-in-class systems and equipment so you can do your best work.
• OSL Cares: Opportunities to give back through community and charity initiatives.
• WE at OSL: Supporting women’s empowerment and leadership.
• Career growth: Ongoing training, development, and programs to help you advance.
• Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running — now a Platinum Club member.
• Invested in you: Structured employee development programs designed to help you thrive.
• Perks & Discounts: Enjoy savings on electronics, fitness memberships, and more through exclusive employee programs.
• Culture & Connection: Stay engaged with regular company-wide town halls, team-building events, and quarterly meetings with your peers.

*This role is based out of Hamilton, ON and requires frequent travel to a variety of locations in the Southwestern Ontario area between Hamilton, ON and London, ON. Ideal candidates would live in Hamilton or within the Surrounding Area. This position is an active vacancy within the Ontario Regional team.

Ready to bring your talent to a team where your impact matters? Apply today — we can’t wait to meet you! oslcareers.com

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 

We thank all interested applicants; however, only qualified candidates will be contacted.  This position requires the successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at info@oslrs.com.